If your order has not arrived within your expected timeframe, but you have received a shipping confirmation email, please contact the courier partner identified on your shipping confirmation email. 

Une fois que nous leur avons remis votre colis, ils sont chargés d'effectuer la livraison finale et disposent généralement de plus d'informations que nous !

If you have received your order, but it is not what you were expecting based on your order confirmation...perhaps the wrong colour, wrong item or something is missing please...contact us and provide a photo of what you have received.